Terms of Use

Our online store manthosgroup.com welcomes you!

By visiting the website or using material from these websites, you accept the following terms. Please note that you are not allowed to use the Website if you do not accept the following terms.

Introduction

The General Terms and conditions of use of the website and purchase of the products / services of our online store (hereinafter "Terms of Use") presented and analyzed below, determine the terms and conditions of your browsing our website and use of this and the electronic of our store and govern the sales contract concluded between us for the purchase of products from our online store.

Before entering our online store, we invite you to consult the Terms of Use and make sure that you agree with them. In case of disagreement with any of these Terms of Use, you must not take any action in our online store, including your simple browsing of it. However, any action you take in our online store, such as browsing it, subscribing to our newsletter service or purchasing our products, is considered an unconditional acceptance of these Terms of Use.

1) What does manthosgroup.com offer?

The online store manthosgroup.com offers internet users the opportunity to buy a wide range of products at competitive prices. The company selects at its sole discretion the products that it will present to the consumer public through manthosgroup.com as well as to renew and / or withdraw them, at any time, without justification and without prior notice in any way.

Finally, the pricing policy of the company as well as the methods of promoting its products, through offers and / or discounts, are determined exclusively by it and can make changes at any time, without prior notice in any way.

2) Receiving and completing an order

Orders are completed with a specific series of steps, which are described in detail below. There is a case that a product that appears available on our website, is ultimately not available or is not deliverable within the delivery time listed on manthosgroup.com. So, in order to be fully informed about the progress of the order that you have registered but also protected from any such cases, the completion of your order is implemented through the following steps:

a) Send request for editing

We recommend that before your first order, you register as a user of manthosgroup.com in order to make your service easier and better by the staff of our online store. The steps you need to follow to place your order are listed below:

You select the product / s and add it / s to the "shopping cart"
Go to "shopping cart"
Fill in all the details of your request for order, which appear on the order form
Submission / registration of an order
Check the email address you have given us to receive an automated message for your order. This message contains the details of the order request and a copy that our company will receive.

Every time you send a request to our company to order, you must have previously accepted these terms of use, which govern transactions between us in their entirety.

Do not forget that your requests are received by our company with the explicit reservation of the thorough availability check of the products included in your order request, since at this stage the processing of your request by our company has not yet begun.

Finally, we inform you that our company follows a strict policy of protection of your personal data and only with your explicit consent (which you provide by sending the form) are collected and processed, in the most secure and diligent way.

b) Processing order request

At this stage, our company thoroughly checks the availability of all the products mentioned in your order request. Particularly:

In case there is availability of all the products mentioned in your request within the delivery time displayed in our online store, then we will confirm you by sending an e-mail to the e-mail address you have stated and will include all its details. The shipment of the products will be made according to the delivery schedule of our partner courier company.
In case there is not available any of the items you ordered and / or that a product can not be available in the delivery time listed in our online store, then our company partner will contact you by phone or e-mail , in order to inform you about the unavailability.
In the event that for any reason neither of the above two communications becomes possible within 10 days of the sending of your order request, then your request will be automatically canceled and you will have to send us a new request again.

c) Phone Orders

In case you choose to place your order by phone, you must know these terms and conditions.

With the final registration of your order by our service department, you automatically accept all the terms and conditions.

3) Payment - order payment

To pay for the products you are interested in buying, you can choose from the ways suggested by our company.

First you decide which payment process suits you. Then select the corresponding payment method at the appropriate point of your order request form and finally enter your necessary details.

Finally, we would like you to know that shipping and cash on delivery are free of charge for all orders shipped within Greece if they exceed € 60.00. For orders with a total amount of less than or equal to € 60.00, shipping costs are € 5.00.

We remind you that our company follows a strict policy of protection of your personal data and all payment details that you send us are collected and processed with complete security and diligence and only after your consent is provided by sending the request of your order. Regarding payments using a credit card, our company in cooperation with the National Bank takes all the necessary security measures that ensure the maximum possible protection of your electronic transactions. Our company uses the SSL protocol that provides maximum security in communication between electronic payment systems.

4) Delivery of products and shipping costs

Simultaneously with the confirmation of your order, our company informs you about the estimated delivery time of the products you have chosen, which depends on the area you have chosen to have the products sent to you.

The order will be sent to you by our company or by a carrier of our absolute choice, during working days and hours (Monday - Wednesday - Saturday: 09:00 - 15:00 and Tuesday, Thursday and Friday: 09: 00-14: 30 and 17: 30-21: 00).

Based on the delivery schedule of the cooperating courier company, the deliveries are implemented as follows:

within Ioannina within 1-2 working days from the moment your order will be registered in our online store
in the prefecture capitals within 2-3 working days from the moment your order will be registered in our online store
in other areas within 2-3 working days from the moment your order will be registered in our online store, with the exception of remote areas where delivery can be made in 4 working days

Our company is not responsible for any delays due to force majeure or events that do not affect its control. Our company is not responsible for causes of delivery delays due to delays at customs, intermediate loading-unloading areas, transport strikes or other strikes that affect the delivery of products to our company's warehouses by our suppliers, etc.

In case of any delay, our company will make every effort to contact you with the information you have provided, in order to inform you and consult with you about the new delivery or delivery of another product.

Although our company takes all possible measures to meet your need for information regarding the possible lack of availability of a product, there is a possibility of unexpected shortage or non-availability of the product by our suppliers even after confirmation of your order. In this case, our company will again make every effort to contact you with the information you have provided in order to inform you of any possible completeness and to consult with you about the new delivery or delivery of another product or cancellation. of the order free of charge for both parties and the interest-free refund of any money you may have paid within a reasonable time.

When completing your order, you can choose to pick it up from our store in Ioannina. In this case, the products you ordered will be reserved for you for 3 working days and during this period you can come to Epirus stores at any time and pick up your parcel. After the above period, your order is automatically canceled. The address of the store is Mich. Aggelou 28, Ioannina. Our partner will contact you by phone for the day and time when your order will be ready to receive.

Finally, we would like you to know that shipping and cash on delivery are free of charge for all orders shipped within Greece if they exceed € 60.00. For orders with a total amount of less than or equal to € 60.00, the shipping costs are € 6.00 while the cash on delivery service is free.

5) Use - Function - website content

Both the company and the user - consumer are committed to the correct and based on good faith and transactional manners, use and operation of the website.

In order for the access to manthosgroup.com to be correct and complete, the activation in the browser, the JavaScript language as well as the possibility of receiving cookies is required. You must also have a version of Internet Explorer over 6 or a version of Mozilla Firefox over 3.5 or some other similar version of a web browser. We recommend that you use the latest versions of browsers as well as Adobe Flash Player to display additional graphics.

The user - consumer - member of manthosgroup.com acknowledges and accepts that in order to use some of the services of manthosgroup.com he may need to download (download) some upgraded electronic software packages on his PC. The company reserves the exclusive right, and the consumer unreservedly accepts it, to permanently or temporarily suspend the operation of manthosgroup.com with or without notice to the users / members and visitors of manthosgroup.com.

In any case, the user - consumer - visitor - member undertakes the obligation and accepts that they will not use manthosgroup.com for sending, publishing, sending by e-mail or other means of any content that is illegal, harmful, threatening, offensive, disturbing, defamatory, defamatory, vulgar, obscene, libelous, violates someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way violates any patent, trademark, trade secret, trademark, copyright or other proprietary rights of the third party; software or any a other codes, files, or programs designed to interrupt, damage, destroy, or equip any computer software or hardware, whether intentionally or unintentionally, in violation of applicable Greek and Community law and its provisions, may interfere third parties in any way and any content is used to collect or store personal data about other users.

The company is in charge every day for the correct and accurate publication of all the information related to the products that it promotes and promotes from manthosgroup.com. Our company is not responsible for any errors in the operation of the online department store, in the listed and displayed information (such as the listed price, availability, photo, type, etc.) that may be indicatively due to technological failures and errors, typographical and / or "human" errors and / or incorrect information from suppliers, even through its negligence.

Please, in case you find any error before and / or after the completion of your order, send us a relevant e-mail to the e-mail address info@manthosgroup.com and / or contact us at +30 2651064520. In any case, however, if you find an error, we ask you not to send an order request before notifying our company to clarify this issue.

The commercial strategy of our company and its pricing policy are fully harmonized with the provisions on protection of competition. For this reason, the prices of the products sold on manthosgroup.com may differ from other similar products sold in other points of sale, since our company from time to time makes product offers or other promotions whenever it deems necessary for the most suitable achieving its business goals.

Our company has the exclusive right to change the price of any product, at any time, without justification and without prior notice.

6) Copyright

All content of manthosgroup.com is the property of the company and is protected by the relevant provisions of current domestic and international law and international copyright conventions. Indicatively mentioned are the texts, all kinds of files, marks / logos, the layout of manthosgroup.com, the programs, the photos, the plans, the commercial and financial data, etc. They are not the object of copyright of the company our third party copyrights such as e.g. partners, collaborators, etc. It is expressly forbidden to copy, distribute, store, reproduce, republish, transfer, process, modify and any related action on the above data, without any explicit prior written consent. of the company. Any actions contrary to the above prohibition may be an infringement of the intellectual / industrial property rights of our company. The company expressly reserves all legal rights to claim any positive and negative damage caused to it.

The company has the ability to commercialize (either by itself or by third parties) all the data displayed on manthosgroup.com as well as the modification of this data whenever it wishes with or without prior notice to users - consumers - members of "manthosgroup .com", who unreservedly accept the above possibility of the company.

7) Privacy

Our company takes every possible care to receive from you your complete and correct information. Therefore, our company does not bear any responsibility in case any of its contractual or legal obligations are not fulfilled correctly and / or in a timely manner due to the sending of incorrect personal information by you.

In particular, any notice that will be made to the email address you have given us (eg for lack of product availability, etc.) will be considered valid even if it is not delivered to you due to an error in the information provided by you. The same applies to the communication and shipping address of the products as well as to the contact telephones. In any case, you are obliged to update your data again every time a change occurs in them.

For your own better service and facilitation of your future purchases, you should register as a user of "manthosgroup.com" when you first send an order request to our company, so when you send your first order request - you request a visit to open an account with us and create a user profile (Name and e-mail), using your own unique security codes (username & password). During your registration as registered users the company may also you as registered users agree to install a system of session cookies solely for your identification as well as your transactions to create your history as a customer that appears on your personal page and is visible only to you. The above session cookies have the sole purpose of serving the best management of your profile and your transactions so that you do not have to state your details from the beginning every time you visit manthosgroup.com. Session cookies are deleted as soon as you are deleted by a registered user.

Our company collects your absolutely necessary personal data, exclusively and only in the context of transactions with manthosgroup.com and our communication with you to complete the transaction between us. In any case, you have the possibility of unimpeded access to your data as well as to request the deletion of your data. You are also entitled to exercise at any time all your rights under Articles 11-13 of Law 2472/1997. In any case, your data is kept by our company only for as long as you are a registered user of manthosgroup.com and / or for as long as your transactions with us are performed and are deleted as soon as you are deleted as a user and / or the transaction with you is completed. 

Your personal data is not disclosed to any third party and is managed exclusively by our company, with the exception of:

Data relating to the execution and settlement of electronic credit card payments and
The data that are absolutely necessary for the execution of your order by the companies that cooperate with us.
All your data is protected and managed in accordance with the terms and rules of Greek legislation and especially of law 2472/1997, and our company strictly follows all the rules established by the relevant legal framework. Also, all your data, data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all necessary measures are taken to protect and ensure their confidentiality during transmission and / or and execution of transactions.

The user - consumer - member of manthosgroup.com should also safeguard the confidentiality of his data and not make disclosures to third parties (even through his negligence) or allow the use of his data by third parties. It is also recommended to change the user password (password) at regular intervals. The company reserves the right to claim any liability for breach of the above obligations of the user - consumer - member of manthosgroup.com. Finally, in order to complete the ordering process, you accept the sending of automated or personalized e-mails both directly to your PC and in person to the e-mail address that you have notified us, as well as any telephone communication to the telephones you have notified us, from company employees us.

List of cookies we collect

The following table presents in detail the cookies we collect as well as the description of the information they store.

Cookie Name

Cookie Description

CART

The correlation with your shopping cart

CATEGORY_INFO

Saves category information to the page that allows pages to be displayed faster

COMPARE

The items you have in the Product Comparison list

CURRENCY

The currency you prefer

CUSTOMER

An encrypted version of your identity as a customer with the store

CUSTOMER_AUTH

An indication of whether you are currently logged in to the store

CUSTOMER_INFO

An encrypted version of your client group

CUSTOMER_SEGMENT_IDS

Saves the customer ID

EXTERNAL_NO_CACHE

A flag that indicates whether the cache is working or not

FRONTEND

Your identity on the server

GUEST-VIEW

Allows visitors to modify their orders

LAST_CATEGORY

The last category you visited

LAST_PRODUCT

The last product you saw

NEWMESSAGE

Indicates whether a new message has been received

NO_CACHE

Indicates whether cache may be used

PERSISTENT_SHOPPING_CART

A link that leads to information about your cart and traffic history if you have asked the website (permanent cookie)

POLL

The identity of any surveys in which you participated

POLLN

Information on any surveys in which you participated

RECENTLYCOMPARED

The species you recently compared

STF

Information about products that you have emailed to friends

STORE

The save image or language you have selected

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer is allowed to use cookies

VIEWED_PRODUCT_IDS

The products you have seen recently

WISHLIST

An encrypted product list is added to your wishlist

WISHLIST_CNT

The number of items on your wishlist

 

8) Data and systems security

Our company takes all the necessary measures (data encryption, etc.) to seamlessly secure personal data and transactions. Customer information is not disclosed to third parties and during your browsing of the website they remain encrypted and therefore not visible to unauthorized third parties. Encryption is valid in all stages and all procedures of transaction and sending of your personal data - data to and from manthosgroup.com as all indicative in the shopping cart, in the wish list, in your personal page of registered user, in the page of creation of account of registered user , in the order form, during the transfer of data to and from the company, etc.

The passwords used for your identification are: i) the Password (e-mail or username) and ii) the Personal Security Code (password). Every time you register them, they provide you with absolute security access to your personal information. You can change the above codes at any time and as often as you wish.

The only one who has access to your data is you through the above codes and you are solely responsible for maintaining their confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately. Our company is not responsible for the use of the secret code by an unauthorized person.

For security reasons, we recommend that you change the above codes at regular intervals and avoid using the same and easily traceable codes, using if possible not only letters and numbers but also symbols to create your passwords.

9) Limited liability of the company

The user-member of manthosgroup.com expressly, irrevocably and unreservedly accepts the absolute right of the company to stop using his / her passwords to the services of manthosgroup.com and to stop the distribution of the content and information of manthosgroup.com every time which she considers to be in breach of these terms. The company may terminate, suspend or modify the operation of manthosgroup.com in whole or in part, permanently or temporarily at any time with or without prior notice to the user - consumer - member of manthosgroup.com.

The company is not responsible, in case for any reason, including the case of negligence, the operation of manthosgroup.com is stopped or it becomes difficult and / or impossible to access it and / or if "viruses" or other malicious software are detected and transmitted at the user / visitor terminals, or if unauthorized third parties interfere in any way with the content and operation of the website, making it difficult to use or causing problems in its proper operation or stealing personal data of customers and registered users of manthosgroup.com.

Furthermore, the company bears no responsibility in relation to the consumer's communication with third parties that may be advertised on manthosgroup.com, while it is not responsible for any issue arising from the conclusion of any commercial transaction between the user / member and the third advertiser.

Also, our company is not responsible in any case for any claims of legal or civil and / or criminal nature, nor for any loss (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits, lost profits, monetary satisfaction, etc.) by users - consumers - members of manthosgroup.com or third parties for reasons related to the operation or not and / or the use of manthosgroup.com and / or inability to provide services and / or information available from the company through manthosgroup.com and / or from any unauthorized interventions of third parties in products and / or services and / or information available through it and / or created security gaps.

In any case, however, and if any of the above is due to a proven deceit of the company, the company is only liable to cover any positive loss of the injured party that comes and is directly related to the above and the deceit of the company. Likewise, all the limitations of liability listed in these terms of use which are recognized and accepted by the user - consumer - member of manthosgroup.com in their entirety, as valid and in accordance with good faith and business ethics.

10) Links to other websites

Manthosgroup.com may contain references to websites, for the content and services of which it is not responsible. The company does not guarantee the constant and secure accessibility of websites, for which referrals to manthosgroup.com may be included. In addition, our company is not responsible for the content and services of these websites and for any problems that may arise during the visit - use of these websites, the user - visitor must contact directly to the administrators of these sites, who are solely responsible for remedying the problem. The company in no case accepts or adopts the content or services of the websites and pages to which it refers.